Connect with us

Tech

Doctolib is now used by 300,000 doctors and medical workers

Published

on

French startup Doctolib held a (virtual) press conference this morning to share some metrics, look back at the company’s recent product launches and give a hint about future investments. Doctolib started as a booking platform for doctors and has expanded to other services for doctors and medical workers in general.

With its software-as-a-service strategy, medical workers pay a monthly subscription to use Doctolib’s tools and use them with their patients. And it’s been working well as 300,000 medical workers currently pay Doctolib every month — general practitioners, dentists, pharmacies, psychologists, etc. With a subscription price starting at €129 per month, the startup has a monthly recurring revenue ranging in the tens of millions of euros.

2021 has been a pivotal year for the company as the platform has reached a critical mass in France. For instance, when you want to get vaccinated against Covid-19 in France, many people visit Doctolib’s website to find the nearest vaccination center, pharmacy or doctor with free slots. Vaccination places can use other platforms, but in reality most of them use Doctolib to handle bookings.

Doctolib currently operates in France, Germany and Italy. France is still the company’s main market. 60 million people have used Doctolib so far — most of them have interacted with the service to book an appointment. In 2022, the company predicts that it’ll work with an additional 100,000 medical workers.

Creating a suite of products

Now that Doctolib has a commercial relationship with a ton of doctors, it can release new products and build its suite of services. In many ways, Doctolib is following Salesforce’s strategy. It has a very sticky main product that acts as a springboard for other products.

A couple of years ago, the company launched remote appointments with a telemedicine add-on. Doctors who choose to pay a bit more can start video calls and use Doctolib’s payment systems for remote appointments.

Last year, Doctolib launched Doctolib Médecin. It’s a back-office tool for administrative tasks. For instance, it lets you centralize documents for each patient, see a patient’s history, take notes and issue invoices.

“We started working on it three years ago. We thought we would start from scratch compared to what’s available,” Doctolib’s Managing Director of France Arthur Thirion said. “It is being used by a bit more than 2,000 doctors right now.”

Of course, this isn’t the first product that helps you manage your work as a doctor. But it integrates nicely with the rest of the Doctolib ecosystem.

Similarly, Doctolib wants to increase the network effects of its platform with a new service called Doctolib Team. This time, the company doesn’t want to create a new revenue stream, it wants to make Doctolib essential.

Doctolib Team is an instant messaging service that lets you find specialists and chat with them. You can also securely send documents about your patients.

For health professionals already using Doctolib, it’s a nice-to-have feature. For health professionals who aren’t using Doctolib already, they can create a free Doctolib Team account and start using it — and maybe they might subscribe to Doctolib’s other products down the road.

Image Credits: Doctolib

Operating with a high level of scrutiny

Doctolib isn’t your average startup as the company handles sensitive, medical data. There have been a lot of reports on the company’s hosting stack and design decisions.

And the company is well aware that it can’t act like other startups. For instance, the startup reached unicorn status, but it has stopped sharing funding details since then. You don’t want to talk too much about money when you’re trying to improve everyone’s health.

“We have stopped communicating on funding rounds for the past several years,” co-founder and CEO Stanislas Niox-Chateau said. “Every quarter, every year, investors invest once again or invest for the first time based on our long-term project.”

Doctolib now wants to become a mission-driven company — it’s a special status that you can get if you comply with certain rules. And Stanislas Niox-Chateau founds multiple arguments to position his company as a company that improves society.

For instance, he said that Doctolib’s business model is quite clear — the company relies exclusively on subscriptions from health professionals. The company doesn’t monetize patient data.

According to him, the platform is also used widely and doesn’t create a digital divide. Many users don’t live in major cities for instance. And the product is supposedly easy enough that even elderly people can use it.

But that doesn’t mean that the company plans to stand still. It has ambitious expansion plans for 2022. Doctolib will grow its team from 2,300 employees to 3,000 employees. And starting today, all employees will become Doctolib shareholders. Everyone will get at least €20,000 in stock grants.

In 2022, the company plans to invest €300 million to improve its products and grow its platforms in France, Germany and Italy — it mostly means new hires and new offices. There won’t be any new market launch in 2022, but that might come later down the road.

Source: Tech

Tech

Dashworks is a search engine for your company’s sprawling internal knowledge

Published

on

As a company grows, the amount of important information employees need to keep track of inevitably grows right along with it. And, as your tech stack gets more complicated, that information ends up split up across more places — buried in Slack threads, tucked into Jira tickets, pushed as files on Dropbox, etc.

Dashworks is a startup aiming to be the go-to place for all of that internal knowledge. Part landing page and part search engine, it hooks into dozens of different enterprise services and gives you one hub to find what you need.

On the landing page front, Dashworks is built to be your work laptop’s homepage. It’s got support for broadcasting company wide announcements, building out FAQs, and sharing bookmarks for the things you often need and can never find — your handbooks, your OKRs, your org charts, etc.

More impressive, though, is its cross-tool search. With backgrounds in natural language processing at companies like Facebook and Cresta, co-founders Prasad Kawthekar and Praty Sharma are building a tool that allow you to ask Dashworks questions and have them answered from the knowledge it’s gathered across all of those aforementioned Slack threads, or Jira tickets, or Dropbox files. It’ll give you a search results page of relevant files across the services you’ve hooked in — but if it thinks it knows the answer to your question, it’ll just bubble that answer right to the top of the page, Google Snippets style.

Image Credits: Dashworks

Right now Dashworks can hook into over 30 different popular services, including Airtable, Asana, Confluence, Dropbox, Gmail, Google Drive, Intercom, Jira, Notion, Slack, Salesforce, Trello, and a whole bunch more — with more on the way, prioritized by demand.

Giving another company access to all of those services and the knowledge within might be unsettling — something the Dashworks team seems quite aware of. Kawthekar tells me that their product is SOC-2 certified, that all respective data is wiped from their servers if you choose to disconnect a service, and that, for teams that are equipped to host the tool themselves, they offer a fully on-prem version.

This week Dashworks is announcing that it raised a $4M round led by Point72 ventures, backed by South Park Commons, Combine Fund, Garuda Ventures, GOAT Capital, Unpopular Ventures, and Starling Ventures. Also backing the round is a number of angels, including Twitch co-founder Emmett Shear and Gusto co-founders Josh Reeves and Tomer London. The company was also a part of Y Combinator’s W20 class.

Image Credits: Dashworks

Source: Tech

Continue Reading

Tech

Daily Crunch: Google will offer G Suite legacy edition users a ‘no-cost option’

Published

on

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PST, subscribe here.

Hello and welcome to Daily Crunch for January 28, 2022! It’s nearly blizzard o’clock where I am, so please enjoy the following newsletter as my final missive before hunkering down. In happier and better news, TechCrunch Early Stage is coming up in just a few months and not only am I hype about it, I’ll hopefully be there IRL. See you soon! – Alex

The TechCrunch Top 3

  • Google invests up to $1B in Airtel: With a $700 million investment and $300 million in “multi-year commercial agreements” with Airtel, and Indian telco, Google has made its second major bet on Indian infra. Recall that Google also put money into Jio, another Indian telco. The deal underscores the importance of the country in the future of technology revenues.
  • What’s ahead for Europe: On the heels of news that European startups had an outsized 2021 when it came to fundraising, TechCrunch explored what’s ahead for the continent. Some expect a slowdown from peak activity, while others anticipate further acceleration. Regardless of which perspective you favor, European venture investment is expected to remain elevated for some time to come.
  • Zapp raises $200M: And speaking of European startups, Zapp, the U.K.-based quick-convenience delivery startup, just raised a massive Series B. The company previously raised $100 million, meaning that this round was big in absolute and comparative terms. As we see some consolidation in the fast-delivery space, this deal caught our eye.

Startups/VC

  • Are charter cities the future for African tech growth? TechCrunch’s Tage Kene-Okafor has a great piece up on the site noting that “African cities have the fastest global urban growth rate,” which is leading to overcrowding. Some folks think that “charter cities offer a solution.” Special economic zones of all types have been tried before – will they offer African tech a faster route forward?
  • Personalized learning is hot: Our in-house edtech expert Natasah Mascarenhas has a great piece out today on personalized learning startups – Learnfully, Wayfinder, Empowerly, and others – that are taking the lessons of remote schooling to heart and working to make products that work better for our kids. It’s an encouraging, fascinating story.
  • Rise wants to remake team calendaring: There is no shortage of apps in the market to help individuals and teams work together. But we might not need as many as we have. That’s why Rise is making me think. The team calendaring app just raised a few million, and could replace a few tools that myself and friends use. I wonder if the solution to the Tool Overload of 2022 is tools that do less, intentionally.
  • Canvas wants non-tech folks to be able to squeeze answers from data: Developers are in short supply, so no-code tools that allow folks who don’t sling code to do their own building are blowing up. Similarly, a general dearth of data science talent in the market is creating space for tools like Canvas, which “is going all in with a spreadsheet-like interface for non-technical teams to access the information they need without bothering data teams,” TechCrunch reports.
  • Zigbang buys Samsung IoT business: The IoT promises of yesteryear are coming true, and not. Samsara recently went public on the back of its IoT business. That was a win for the category. That Zigbang, a South Korean proptech startup, is buying Samsung’s IoT unit feels slightly less bullish.
  • Series F-tw? Once upon a time I would have mocked a Series F as indication that the company in question had failed to go public. But that was then. Today Series Fs are not that rare. Indian B2B marketplace Moglix just raised one, which doubled its valuation to $2.6 billion. Tiger co-led the $250 million round.

And if you are looking down the barrel of a blizzard, TechCrunch’s Equity podcast has your downtime covered. Enjoy!

European, North American edtech startups see funding triple in 2021

Image Credits: Bet_Noire (opens in a new window) / Getty Images

Pre-pandemic, VCs were notoriously reluctant to invest in education-related companies. Today, edtech startups are seeing higher average deal sizes, more seed and pre-seed funding from non-VC investors, and an influx of generalists.

According to Rhys Spence, head of research at Brighteye Ventures, funding for edtech startups based in Europe and North America trebled over the last year.

“Exciting companies are spawning across geographies and verticals, and even generalist investors are building conviction that the sector is capable of producing the same kind of outsized returns generated in fintech, healthtech and other sectors,” writes Spence.

(TechCrunch+ is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

  • Northern Light Venture Capital’s He Huang says the Chinese robotics market is overheated: Per the investor, robotics in China is “riddled with speculation and overvalued companies,” calling the situation a bubble. It’s worth noting that China’s central government is working to retool where its tech investment dollars flow.
  • Robinhood goes down, back up: This morning, in the wake of the company’s lackluster earnings report, TechCrunch dug through why Robinhood’s stock sold off in after-hours, pre-market, and early trading sessions yesterday and today. And then Robinhood turned around and gained ample ground during the rest of the day. It’s a weird market moment, but good news for the U.S. fintech all the same.
  • Google to allow legacy G Suite users to move to free accounts: After angering techies still using the “G Suite legacy free edition” by announcing that it was ending the program and requiring payment, the search giant has decided to ”offer more options to existing users,” TechCrunch reports. Somewhere inside of Google, a business decision just met the market and was flipped on its head. Makes you wonder who is calling the shots over there, and if they previously worked for McKinsey.

TechCrunch Experts

Image Credits: SEAN GLADWELL / Getty Images

TechCrunch wants you to recommend growth marketers who have expertise in SEO, social, content writing and more! If you’re a growth marketer, pass this survey along to your clients; we’d like to hear about why they loved working with you.

Source: Tech

Continue Reading

Tech

3 experiments for early-stage founders seeking product-market fit

Published

on

At Human Ventures, we have a fund for pre-seed and seed-stage investments, a venture studio and an Entrepreneur in Residence (EIR) program.

Through this work, we’ve discovered a lot about how different founders fulfill their journey of customer discovery and product-market fit. One of the largest challenges for pre-seed and seed stage founders is determining where to start: There are a million things to do. What should you do at each stage?

We interviewed three founders from our portfolio, all of whom ran discovery experiments to find their product-market fit at different stages of their company’s development.

Here’s what they had to share:

Pre-MVP/customer discovery phase: Tiny Organics

Tiny Organics is a plant-based baby and toddler food company on a mission to shape childrens’ palates so they’ll choose and love vegetables from their earliest days. The company raised $11 million in their Series A in 2021 and is growing at over 500% annually.

Founders Sofia Laurell and Betsy Fore joined our venture studio as EIRs and went through a six-week discovery sprint. As Sofia explains, they knew they wanted to build something to make parents’ lives easier and threw a lot of initial ideas at the wall from the Finnish baby box 2.0 (Sofia is Finnish) to an easier way to create Instagrammable baby pictures.

They went through multiple exercises to test the viability of new parents’ most pressing and urgent needs:

  • Conduct a “Start with Why” exercise
  • Define the “Jobs to be Done”
  • Create a lean canvas for each (viable) concept
  • Define the user journeys
  • Conduct user surveys using platforms like pollfish.com and 1Q (instant survey tool)
  • Identify and define their customer personas
  • Conduct customer interviews and synthesize them
  • Construct concept prototypes

They also met prospective customers, conducting a focus group of 10-15 moms. When the founders asked them to text them what they were feeding their children along with pictures for a week, they realized the lack of healthy finger foods in the market, thus sparking the idea for Tiny Organics.

Source: Tech

Continue Reading

Trending