Now all necessary services: banks, government services, medicines and social security are available on the phone. However, without a valid number, it will be difficult to regain access to services, make an appointment with a doctor, or get advice. Social and economic policy expert Yakov Yakubovich said how digital discrimination will affect the older generation.
“A pensioner who does not have a smartphone or a push-button phone finds himself in a digital ghetto: he cannot pay in a store if the cashier refuses to accept cash, he cannot confirm the transaction, he cannot receive a service,” the specialist canceled.
According to Jakubovich, payment stickers require linking to an account and settings through the app. The expert stressed that this has become a serious problem for pensioners. In addition, with the advent of the gadget, scammers are actively attacking the older generation.
According to Jakubovich, in the context of digitalization, the protection of citizens should be determined at the legislative level: maintaining the acceptance of cash at all points of sale, as well as training the elderly in basic digital literacy, reports said. RuNews24.ru.
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